Cancellation Policy
Vedagna Info Solutions Private Limited
Registered Office:
Plat No 3-20-40, Main Road, Pattabipuram,
Guntur – 522002, Andhra Pradesh, India
1. Cancellation Request Process
At Vedagna Info Solutions Private Limited, cancellations are not allowed by default once an order is placed.
However, customers may raise a cancellation request by sending an email to:
info@vispay.in
The request must include:
- Order details
- Reason for cancellation
- Supporting proof/documents (if applicable)
2. Review & Approval
All cancellation requests will be reviewed internally by our team.
- Approval of cancellation is not guaranteed
- Each request will be evaluated on a case-by-case basis
- Decision will be based on the nature of the service/product and the stage of processing
3. Refund Eligibility
Refunds will be processed only if the issue is identified as a fault from our end, such as:
- Service not delivered as promised
- Technical or operational error caused by us
In such cases, we will provide a 100% refund.
4. Non-Refundable Cases
No refund or cancellation will be allowed in the following cases:
- Change of mind after purchase
- Delay caused by third-party/government processes
- Incomplete or incorrect information provided by the customer
- Services already initiated or completed
5. Final Decision
All decisions regarding cancellation and refund are final and binding, based on our internal evaluation and submitted proof.
6. Contact Information
For any cancellation or refund-related queries, please contact:
Vedagna Info Solutions Private Limited
Email: info@vispay.in
Phone: +91 8500338425
7. Policy Updates
We reserve the right to update or modify this policy at any time without prior notice.
Last Updated: 01-06-2026